Returns & Exchanges

At Race Face, we stand behind our high-performance gear and want to ensure you are completely satisfied with your purchase. If your equipment isn't the perfect fit for your ride, you can return unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Gear

  Securely place the unused items in their original packaging, ensuring all tags and technical manuals are included to qualify for a full refund.

• 3.
  Label and Ship

  Print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned gear for quality assurance, we will process your refund or ship your exchange within 5-7 business days.