Frequently Asked Questions
Everything you need to know about our high-performance gear and services.
How do I determine the correct size for my protective gear?
We provide a detailed sizing chart on every product page. We recommend measuring your circumference at the points indicated to ensure a secure and comfortable fit for maximum safety.
What is your return policy for performance apparel?
We offer a 30-day return window for all unused items in their original packaging. Please ensure tags are attached and the product shows no signs of wear from outdoor use.
Do you offer international shipping?
Yes, we ship our sports equipment globally. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.
How should I maintain and clean my technical fabrics?
To preserve the integrity of technical fibers, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid fabric softeners and bleach as they can degrade moisture-wicking properties.
Are your products covered by a warranty?
All Race Face products come with a one-year limited warranty against manufacturing defects. This does not cover normal wear and tear or damage resulting from high-impact crashes.
Can I track my order once it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.